How can VoIP benefit your end-users?

How can VoIP benefit your end-users?

What is VoIP?

Voice over Internet Protocol (VoIP) is a way of simplifying phone networks by routing phone calls over the internet instead of over telephone lines. Other than the extra features and added functionality, using a VoIP phone is just like using a normal phone.

How can VoIP benefit your customers?

Multi-functionality: Modern systems incorporate other communication services like instant messaging, presence information, teleconferencing, video conferencing, voice recording, hunt groups, voicemail receiving and faxes via email.

Secure: VoIP is more secure than a traditional analogue telephone. VoIP has standardized encryption protocols, making calls and data secure (this cannot be done with a regular connection).

Portability: VoIP can be used anywhere that there is an internet connection. VoIP also allows your end -users to make and receive calls from multiple devices (i.e. a smartphone, PC or desktop phone). This means that your customers and their colleagues can contact each other wherever they are.

Cost-Effective: VoIP would allow your end-users to eliminate the cost of separate data and phone networks and significantly cuts down the cost of international and domestic calls.

Collaboration: VoIP easily integrates with other systems and helps staff collaborate through voice, video, web conferencing and instant messaging. VoIP also eliminates the need for employees who are on field-work to travel back to the office to attend a meeting, or discuss important matters with colleagues.

Why you should get your customers to upgrade from the traditional PBX?

Aswell as providing a solution to the phasing out of ISDN which are due to be switched off by 2025, there are huge savings as soon as you upgrade – a hosted VoIP system removes the need for dedicated phone line rental.

Adding more phones is easy, just plug in another handset. All internal calls are free so employees can call your other offices with no charge.

Got a VoIP opportunity? Want to partner with Stratus to provide our wholesale VoIP solution to your customer base? Call us on 01642 697777 or email sales@stratus-technologies.co.uk to speak with a member of our Stratus team today.